Frequently Asked Questions
Initially you start by choosing a delivery method. Then you enter the recipient details, the amount you want to send and pay for the transfer with a debit or credit card or a bank transfer. Your transfer will be processed and delivered to the recipient. The delivery time of your transfer may vary depending on your method of delivery, the country you are sending to and how you pay the transfer.
On average, a transfer with KMB takes around three days. The delivery time of your transfer may vary depending on your method of delivery, the country you are sending to and how you pay the transfer. If you pay with a bank transfer in the UK, it can take 1 working day for payment to reach KMB’s account. Once we have received your payment, we will immediately process your transfer and notify via email and push notifications. Payments done by card are a much faster option, as they only take a few minutes to reach your account.
You can easily pay a transfer with a debit/credit card or a bank transfer. The maximum amount for card payments is 5000 amount GBP. Alternatively, you can come to one of our branches and pay in cash.
We may be developing this feature.
There are two forms of identification when creating an account with KMB. These are listed below:
We also require proof of address, one of the following is sufficient;
Signing up to KMB is simple, and only takes a few minutes. To create an account with KMB, you’ll need to sign up either using our website or our app. You’ll be able to manage all your transfers online using your phone, tablet and laptop with 24/7 access.
The exact fee depends on the where your sending to and from, and the delivery method that you choose. With KMB, you can save 70% compared to banks and traditional money transfer providers, with great rates and low fees.
We send money to Bangladesh and India at present.
Cash pick-up is a transfer that your recipient can collect as cash from banks over thosands of locations in Bangladesh.
A direct bank transfer is delivered straight to your recipient’s bank account in their local currency. Simply select `Direct to Bank` as the delivery method and then enter your recipient’s bank account details.
KMB has been established for the past 10 years and we have built a reputation based on trust. Our number one priority is to keep your money safe. We are fully FCA authorised (number 560812) and licensed and regulated by HMRC
Our security measures include a 2-step login and verification procedures, which are designed to ensure your account is protected from unauthorized access. We also have dedicated members of staff monitoring your profiles for any unusual activities.
Here at KMB, protecting your data is important to us and it is always kept secure.
You can find the full details of our privacy policy here.
No. Business cannot register.